Contact

Transparency and honesty are core values ​​for us at SelfGem. We value reading every email and we love hearing from our customers. We believe in open communication. Below you will find more information on how to contact us:

General questions
Do you have a question about the DIY Tooth Gem Kit? Please first consult our ' Frequently Asked Questions ' page. You may already find answers to most questions there.

If you still can't find the answer or you have another question, please contact us. We are happy to help you.

Complaints
Are you dissatisfied with one of our products, services or would you like to provide feedback? We're sorry you're not satisfied, but we appreciate your input. Contact us and we will be happy to listen to you. We strive to resolve any issues and ensure your satisfaction.

For more information about our returns policy or shipping and delivery, please refer to the corresponding pages on our website:

- Returns Policy
- Shipping and delivery

You can contact us in various ways:

- Complete the contact form at the bottom of this page.
- Send us a message via Facebook Messenger .
- Contact us via Instagram .
- Send an email to contact@selfgem.com .
- Send us an app on telephone number: '+31 854 011 639 ' or press the WhatsApp chat widget .

In order to serve you faster and more accurately, we kindly ask you to always include your name, email address and, if possible, your order number when contacting us. This facilitates communication.

Can I come by in person?
Unfortunately we do not have a physical store and it is therefore not possible to visit us. But rest assured, we are easily accessible online and strive to serve you as best and quickly as possible.

When can you expect an answer?
We strive to respond as quickly as possible, but no later than within 24 hours. Please note that weekends are not included.